Two-Factor Authentication

Two-Factor Authentication (2FA) adds an extra layer of security to your account by requiring a verification code from your phone in addition to your password.

Setting Up 2FA

1. Go to Profile Settings → Two Factor Authentication
2. Click Enable Two-Factor Authentication
3. Download an authenticator app on your phone:
   • Google Authenticator (iOS/Android)
   • Authy (iOS/Android)
   • Microsoft Authenticator (iOS/Android)
   • 1Password (Multiple platforms)
4. Scan the QR code with your authenticator app
5. Enter the 6-digit code from your app and your current password
6. Click Confirm and Enable Two Factor
7. Save your backup codes - you’ll need these if you lose your phone

Logging In with 2FA

1. Enter your email and password as usual
2. Enter the 6-digit code from your authenticator app
3. Click Verify & Login

Lost your phone? Use one of your 20-digit backup codes instead.

Managing 2FA

Regenerate Backup Codes

If you’ve used several backup codes or want fresh ones:

1. Go to Two Factor Authentication settings
2. Click Regenerate Backup Codes
3. Save the new codes securely

Disable 2FA

⚠️ Warning: This makes your account less secure.

1. Go to Two Factor Authentication settings
2. Click Disable Two-Factor Authentication

Troubleshooting

Code not working?

• Check your phone’s time is correct
• Wait for the next code if the current one just expired
• Make sure you’re looking at the right account in your authenticator app

Lost your phone?

• Use one of your 20-digit backup codes
• If you’ve lost both your phone and backup codes, contact support

Getting a new phone?

• Before switching: Set up your authenticator app on the new device
• After switching: Use a backup code to log in, then disable and re-enable 2FA

Important Notes

• Save backup codes securely - each can only be used once
• Don’t screenshot backup codes - write them down or use a password manager
• Codes change every 30 seconds
• Each backup code works only once